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Our Support Plans Are Live and Ready to Help You Reach True Peace of Mind

The Levamo Team · · 1 min read
Our Support Plans Are Live and Ready to Help You Reach True Peace of Mind
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What's New?

Support plan add-ons are now available for purchase. The Enhanced and Elite support plans offer premium benefits including:

  • Improved SLAs
  • Deeper levels of troubleshooting
  • Dedicated account manager
  • Dedicated Slack Channel (Elite only)

These features enable deeper support access for managing your website, though the team remains committed to providing excellent support at all levels.

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How It Works

The support add-on can be purchased in the Billing area of the dashboard. Navigate to Billing > Support plan > Upgrade to get started.

Foundation Support is included for free with every Levamo account.

Enhanced Support ($100/month) is offered free of charge for:

  • All Performance Plans
  • Enterprise Level 1 and 2

Elite Support ($500/month) is offered free of charge for:

  • Enterprise Level 3, 4, and 5

Support plans require a minimum 6-month commitment. For questions about which plan is right for you, contact [email protected].

Learn More

See our knowledge base article "Understanding Levamo's Support Plans" for additional information.

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