Rapyd Cloud is now Levamo - read the announcement

Refund Policy

Effective Date:

Last Updated:

At Levamo, customer satisfaction is our top priority. This Refund Policy explains the commitment of Levamo LLC ("we," "us," "our," "Levamo," or "Rapyd Cloud") to providing a fair and transparent refund process.

Purchases of our Services are processed by Paddle.com ("Paddle") as our merchant of record and authorized reseller. All transactions are therefore also subject to Paddle's Buyer Terms and Paddle's Refund Policy.

  1. SCOPE AND INTEGRATION

    1. This Refund Policy is integral to our Terms of Service and other associated policies, forming a binding agreement between you and Levamo.

  2. MONEY-BACK GUARANTEE

    1. New subscriptions are eligible for a full refund within 14 days of the initial purchase, applicable to all our Services.
    2. Approved refunds are returned to the original payment method, typically within 14 days.

  3. REQUESTING A REFUND

    1. To request a refund, contact [email protected] or use the live chat support in your dashboard.

  4. SUBSCRIPTION CANCELLATIONS

    1. You can cancel a subscription at any time. Cancellation takes effect at the end of your current billing period, and you will not be charged again after that.

  5. CONTACT INFORMATION

    1. For any questions related to refunds or our Services, reach out via [email protected]. Our support team is available 24/7 to assist you.

This policy ensures that your experience with Levamo is risk-free and satisfactory, allowing you to explore our services with confidence.